Dear Customers,

To ensure the proper functioning and safety of our products, we ask that you read the following instructions carefully and follow them. These safety instructions are part of our commitment to comply with Regulation (EU) 2023/988 on general product safety and other relevant regulations.

1. Identifying and selecting the appropriate product

• Compatibility: Only use replacement parts with the same order number and from the same manufacturer as the part to be replaced. Check compatibility with the technical specifications and instructions provided by the vehicle or device manufacturer.
• No guarantee for product images: Please note that images are for guidance only and may differ from the actual product. The technical data, order number and manufacturer are decisive.
  

2. Installation and use

• Professional installation: Our products must be installed and used only by qualified and certified professionals.
• Follow instructions: Please follow all installation, operating and safety instructions from the device or vehicle manufacturer. Failure to do so may result in malfunctions, damage or serious safety risks.
  
• Intended use: Use the product only for its intended purpose and in accordance with the manufacturer's instructions.

3. Safety instructions

• Avoiding hazards: Improper installation or use can cause electrical damage, fire or injury. Ensure that the use by untrained persons, children or persons with limited abilities is excluded.
  
• No modifications: Any modifications or unauthorized repairs can affect the safety and warranty of the product.

4. Traceability and product liability

• Traceability: Each product has an order number (serial or batch number) that allows for clear identification. If you have any questions about the origin of the product, please contact our customer service.
  
• Product liability: Product liability lies with the respective manufacturer. Our role as a dealer is limited to the intended distribution within the EU.
• Disclaimer: We are not liable for damages resulting from improper installation or use.
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5. Target group and restrictions on use

• For professionals only: Our products are intended exclusively for commercial use or for people with the appropriate specialist knowledge.
• Exclusion of private use: These products are not suitable for repair, installation, (use) by laypersons or for private individuals.
  

6. Data protection and recall actions

• Data protection: Your data is protected in accordance with the General Data Protection Regulation (GDPR) and used only for safety-related information such as recalls.
• Safety warnings: In the event of safety-related changes or recalls, you will be informed immediately. Please ensure that your contact details are up to date. Please create a customer account before ordering and enter the necessary data in the customer account yourself.
  

7. changes and errors

• Product information: All information about our products is for general information only and is subject to change without notice.
• Errors and omissions: Typing or printing errors are reserved and do not justify any claims for compensation.

Contact us if you have any questions or uncertainties

If you have any questions about a product or its installation, please contact our customer service. We are at your disposal at [email protected] or [email protected] or by phone at +43 2524 27800. If necessary, you can find the contact details for the manufacturer in the Safety Regulations tab for questions about the product, installation or questions.

Thank you for your trust in our products.

Best regards,

Your company

A. Pieringer Gesellschaft m.b.H.

Do not open, do not heat, observe disposal regulations!

Installation position

Gas springs should preferably be installed with the piston rod pointing downwards at rest, unless they are designed for installation in any position. This ensures that the guide and sealing system is always optimally lubricated.

Non-tilting

To avoid reducing the service life, gas springs must not be subjected to tilting, bending or lateral forces. We offer suitable end fittings such as angle joints. This is how you ensure tilt-free operation.

Functional safety

The functional reliability of the gas spring is largely due to the smooth piston rod surface and the seals that keep the gas pressure inside. Do not expose gas springs to bending loads. Do not install Stabilus gas springs if they have been damaged by subsequent mechanical processing. Welding on the gas spring as well as contamination or paint on the piston rod can cause the device to fail. Avoid changes and manipulations, impact, tensile loads, heating, overpainting or removing the label. Be on the safe side: Do not install defective or improperly processed products.

Temperature range

The standard temperature range for which Stabilus gas springs are designed is between -30 °C and +80 °C. Of course, gas springs for extreme loads are also available.

Lifespan and maintenance

Gas springs are maintenance-free! They do not require any maintenance such as oiling or greasing. They are always designed for the respective requirements and work for many years without failure.

Transport and storage

When you store gas springs, the piston rod should point downwards. Activate the gas springs after no more than 6 months of storage. Avoid damage: Do not transport gas springs as bulk cargo. Also make sure that gas springs are not contaminated by thin packaging film or adhesive tape.

Application

Gas springs must be technically designed for the specific application – based on specifications and drawings. Please discuss the application and requirements with us. If you have any questions, please send us an e-mail and we will be happy to forward them to the manufacturer.

Disposal

When gas springs are no longer needed, they should be disposed of in an environmentally friendly manner. To do this, they are drilled in a suitable manner to release the compressed nitrogen gas and the oil they contain. More detailed information can be found in STAB-Spec. 1000 9375.